Shopify merchant workflow support

Draft a clearer chargeback evidence packet (local-only).

Use a reason-code checklist, exhibit labels, and a factual timeline to organize the records you already have before you submit through Shopify or your payment provider.

Nothing leaves your browser: no backend, no analytics, no uploads, no storage.

Important:

• Not legal, financial, compliance, payment-processing, or dispute-strategy advice.

• No outcome guarantees.

• Don’t paste full card numbers, sensitive customer PII, or internal credentials. Redact as needed.

Got 60 seconds? Share what’s missing or unclear on the Shopify Community thread: post feedback here.

1. Identify Select the dispute category and deadline.

2. Gather Check off relevant records from Shopify, carriers, support, and policies.

3. Packet Generate a copyable exhibit index and response summary.

Runs in browser No backend No analytics No data storage

Response Packet Draft

Use placeholders if needed (e.g., Order #1001). Don’t paste emails, addresses, card data, or credentials.

Static validation MVP

Store name

Order ID

Case ID

Amount

Transaction date

Evidence deadline

Dispute category

Factual transaction summary

Timeline notes

Evidence Checklist

The checklist changes with the selected category. Check only records you can support factually.

Custom Exhibits

One per line, format: Title | What it shows | Source

Share feedback →

Generated Packet

Review every statement for accuracy before using it. Submit only through Shopify or your payment provider's official process. Keep legal, financial, compliance, and processor questions with qualified professionals.